A hot dog concession often is a stand alone cart which caters to people on the go. The common hot dog concession stand does not have chairs or tables where customers can eat their meal. Often, they order on the go or take out their meal and this is where a lot of problems arise. Here are some common problems in serving take out and recommended solutions to them.
Customer in a Hurry
Since the area where you are located is heavy on foot traffic, many customers often are in a hurry to get to their next destination. Time is of the essence for them and many become impatient and irate when the service holds them back. In order to keep this customers coming back, set up your menu to be easily readable and have set menus for the individual on the go. By having set meals, you can easily prepare the meal for the meal that they want at the least amount of time. Then, you have to train your personnel, including yourself, as to the fastest and most efficient way to prepare the meal. In finding the best way, you are able to serve your clients while they are on the go.
Complete Orders
Always remember, speed and accuracy must go hand in hand to be a successful hot dog cart. You would often have customers with specific orders, such as no onions or hold the relish. If their requests are left unheeded, they often throw fits and you would lose customers because of this. Thus it is important that your order taking and food preparation skills are sharp as a knife’s edge to keep up with the orders of your clients. Do not forget also to provide napkins and other necessities for your customer’s needs. Another tip is before serving the food, recheck if the order is complete and make sure everything needed is in place.
Always Have Change
Nothing hassles a commuter on the go than a food seller not having change for the payment made. And you can’t run around and leave your food cart unattended as you look for change. You also cannot assume to keep the change with a customer lest you be accused of stealing. One way to avoid this is by having lots of change on hand. Another way to avoid this is by rounding off the price of the food, inclusive of taxes. This can help in avoiding fumbling for nickels and dimes in order to complete the order for your customers.
Take out is big business for a hot dog concession stand. Many would say that this business is almost 80% of all the revenue for an entrepreneur. In order to be successful, you need to be well prepared while manning your concession cart. You need to be prepared for those customers who are in a hurry. You also need to be efficient and accurate as you complete the orders for your clients. You must also have change on hand at all times since you need this to help your customers on their way. Once you have all these down pat, you are sure to make clients and lead to a successful business in the long run.